Frequently asked questions
Everything you need to know about how FitRx works, what it costs, and how to get started.
What is FitRx?
FitRx is a telehealth program that pairs you with licensed providers for personalized care — including weight loss, men's health, and everyday needs — available in all 50 states and DC.
Is the eligibility check really free?
Yes. Checking your eligibility and consulting with a licensed provider to see if FitRx is right for you is free. You only pay if you and your provider decide to move forward.
Do I need to leave home?
No. FitRx is telehealth. Consultations and ongoing support happen in the app, and any prescribed medication ships to you.
Will I be prescribed medication?
Only if a licensed provider determines it's clinically appropriate. Medication is never guaranteed or automatic, and many plans include lifestyle guidance too.
How does insurance work for GLP-1s?
FitRx's insurance coordinators help you check your benefits and maximize coverage for brand-name GLP-1s. Coverage depends on your plan, and the check is free.
What are compounded medications?
Some options may involve compounded medications, which are prepared by a compounding pharmacy. Compounded drug products are not FDA-approved. Your provider can explain what's right for you.
Which states is FitRx available in?
FitRx is available in all 50 states and Washington, DC.
How do I contact FitRx?
You can reach the team through the FitRx app or by email. See our contact page for details.
Ready when you are
It takes a couple of minutes to start — and it's free to check whether FitRx is right for you, with no purchase required.
This page is for general informational purposes and is not medical advice. Prescription products require an online consultation with a licensed healthcare provider, who determines whether treatment is appropriate for you. Medication is never guaranteed or automatic.
Some treatment options may involve compounded medications. Compounded drug products are not FDA-approved.