We’re here to help
Have a question about the program, your plan, or getting started? Reach out and the FitRx team will point you in the right direction.
Email support
For general questions, account help, or press inquiries, email our support team.
support@getfitrxapp.comMessage your care team
Already a member? The fastest way to reach a provider or coordinator is right inside the FitRx app.
Open the FitRx app →New to FitRx?
Check your eligibility in a couple of minutes — it’s free, with no purchase required.
In case of emergency
FitRx is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you are in crisis, call or text 988 to reach the Suicide & Crisis Lifeline.
This page is for general informational purposes and is not medical advice. Prescription products require an online consultation with a licensed healthcare provider, who determines whether treatment is appropriate for you. Medication is never guaranteed or automatic.